Privacy Policy
Sulvo LLC and its affiliates companies (hereinafter referred to as "Sulvo") constantly develop and implement security enhancements to ensure the confidentiality of your personal, non-public information while accessing your online account.
At Sulvo, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected, recorded, stored and deleted by sulvo.com and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].
This Privacy Policy has been compiled to better serve those who are concerned with how their "Personally identifiable information" (PII), "Personal Data" and "User Personal Information" are being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. "Personal Data" means any information relating to an identified or identifiable person, including laws and regulations of the European Union. "User Personal Information" is any information about a user which could, alone or together with other information, personally identify him or her. Information such as a username and password, an email address, a real name, and a photograph are examples of "User Personal Information". "User Personal Information" does not include aggregated, non-personally identifying information to operate, improve and optimize our website and service. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information, Personal Data and User Personal Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
If you are just visiting the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. We collect this information from everybody who entered our website, whether they have an account or not. The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally identifying information like Internet Protocol (IP) addresses.
What personal information do we collect from users when using or registering on our site?
When using or registering on our site, as appropriate, you may be asked to enter your cookies or other details to help you with your experience. When becoming a Sulvo partner, you will be required to provide email and other personal data to set up an account.
When you create an account, we require some basic information at the time the account creation. You will create your own username and password, and we ask you for a valid email account. You also may be required to provide more information, and this may include "User Personal Information".
Why do we collect this information?
We collect this information to better understand how our website visitors use Sulvo, and to monitor and protect the security of the website.
When do we collect information?
We collect information from you when you visit or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To create and administer your account.
- To improve our website or application in order to better serve you.
- To allow us to better service you in responding to your customer service inquiries and requests.
- Conduct Research and analysis.
- Analyze Data, including through automated systems and machine learning to improve our services and your experience.
- Provide you information about your use of the services and benchmarks, insights and suggestions for improvements.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We only provide articles and information, and we never ask for personal or private information as a visitor.
How do we protect user information?
Our application is scanned on a regular basis for security holes and known vulnerabilities in order to make our application as safe as possible. We use an SSL certificate whenever you enter personal information on our site or application.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Keep user sessions open.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies some features will be disabled and may not function properly. It may affect the user experience that makes your site experience more efficient and some of our services will not function properly. However, you can continue to access our website and application.
Third Party Disclosure
Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this Privacy Policy. We may share your personal information with (a) third party service providers, (b) business partners (c) affiliated companies with our corporate structure, (d) as needed for legal purposes. Third party service providers have access to personal information only as needed to perform their functions and they must process the User Personal Data in accordance with this Privacy Policy.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Examples of how we may disclose data for legal reasons include (a) as part of a merger, sale of company assets, financing or acquisition of all or a portion of our business by another company where customer information will be one of the transferred assets, (b) as required by law, for example, to comply with a valid subpoena or other legal process; when we believe in good faith that disclosure is necessary to protect our rights, or to protect your safety; to investigate fraud or to respond to government request.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are shown to provide a positive experience for users.
We have not enabled Google AdSense on our site but we may do so in the future.
For Google’s privacy policy, please visit https://policies.google.com/privacy.
General Data Protection Regulation ("GDPR")
The EU's General Data Protection Regulation (GDPR) requires anyone who processes the personal data of EU citizens to publish information about their data processing activities in a "concise, transparent, intelligible and easily accessible form, using clear and plain language." Sulvo is a Google publisher whose website gets EU traffic, therefore Sulvo is required to comply with the GDPR. Under GDPR you have the right to withdraw approval of our access to your Personal Data. Sulvo has a Data Protection Officer who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address: [email protected].
California Online Privacy Protection Act of 2003 (CalOPPA)
CalOPPA is the first state law in the US to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California residents to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: California Online Privacy Protection Act (CalOPPA).
According to CalOPPA we agree that: Users can visit our site anonymously. Once this privacy policy is approved, we will disclose it by adding a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily found on the page specified above. Users will be notified of any privacy policy changes: Subject to certain limits under California Law, California residents may ask us to provide them with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request California residents may contact us as specified in the Contact Us section or by sending an email to [email protected].
How does our site handle Do Not Track ("DNT") signals?
We do not honor Do Not Track (DNT) signals, and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we allow third party behavioral tracking.
Children Online Privacy Protection Act ("COPPA") of 1998
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) of 1998, as amended puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. Sulvo does not specifically market its products and services to children under 13.
Fair Information Practices
The Fair Information Practices (FIP) are a set of standards governing the collection and use of personal data and addressing issues of privacy and accuracy. There should be limits to the collection of personal data and any such data should be obtained by lawful and fair means and, where appropriate, with the knowledge or consent of the data subject.
As an individual user, under the FIP, you have the right to (a) obtain from a the Sulvo’s Privacy Officer, confirmation of whether or not the data controller has data relating to you; (b) to have communicated to you data relating to you within a reasonable time; at a charge, if any, that is not excessive; in a reasonable manner; and in a form that is readily intelligible to you; (c) to be given reasons if a request made under (a) and (b) is denied, and to be able to challenge such denial; and to challenge data relating to you and, (d) if the challenge is successful to have the data erased, rectified, completed or amended.
In order to be in line with Fair Information Practices and GDPR we will take the following responsive action, should a high risk data breach occur:
Where a data breach in Sulvo may pose a high risk to the rights and freedom of our customers, the breach must be disclosed to the appropriate data protection authority and also to the users who have had their data breached. Sulvo will notify the responsible supervisory authority within 72 hours of a data breach. We will notify the users, affected by the data breach via email without undue delay and with relevant details in clear language about the nature of the breach.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address: [email protected].
Applicability of this Privacy Policy
This Privacy Policy is strictly limited to Sulvo Services and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will provide notice on this website, and we may notify you by email (sent to the email address specified in your account), prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you continue to use Sulvo Services after those changes are in effect, you agree to the revised policy.
Contacting Us
If there are any questions regarding this Privacy Policy you may contact us using the information below.
Email: [email protected]
Effective Date: March 15th, 2024